Privacy Policy

Last modified: September 4th, 2025

Western Property Maintenance Ltd. ("Company" or “we”) respects your privacy and is committed to protecting it by complying with this policy. We have established this Privacy Policy to set out the policies we follow in handling Personal Information that is acquired by us or provided to us in the course of operating our business.

By using this website, you acknowledge and consent to the practices described in this policy. If you do not agree, do not use the website.

1. PERSONAL INFORMATION

This Privacy Policy applies to personal information held by the Company. “Personal Information” is defined by applicable privacy laws in Canada as “any information about an identifiable individual”. Personal Information does not include business contact information, including your name, title or business contact information.

This policy applies to information we collect, use, or disclose about you on this website and in email, text, and other electronic messages between you and this website.

2. COLLECTION

We collect various types of information from and about you, including:

Personal Information – Details that can identify you, such as your name, mailing address, email, phone number, IP address, username, billing or account information, and any other identifiers we may use to contact you. You can unsubscribe from marketing or other communications at any time by using the opt-out links in our emails or contacting us directly.
Non-Personal Information – Data that does not identify you, such as demographic details, aggregated statistics, or usage patterns (e.g., the percentage of users visiting certain product pages).
Technical Information – Your login details, browser type/version, time zone, operating system, platform, and information about your internet connection or device.
Usage Details – Information about how you interact with our platform, including pages viewed, products searched or purchased, page response times, and browsing behavior.

We collect information directly from you when you fill out forms, make purchases, or contact us. We also collect information through user contributions, such as content you post or share on public areas of our platform. We may also receive information from third parties, such as business partners or publicly available sources.

Some information is collected automatically through cookies and other tracking technologies as you browse. Cookies help you navigate our site, identify points of interest, and improve your user experience. Certain information may be provided to you as a result. You can disable cookies at any time in your browser settings, though this may affect your ability to view or use the website.

3. USE AND DISCLOSURE

We use the information we collect to operate and improve our online store, fulfill your orders, and provide the products, services, and information you request. This includes processing payments, delivering purchases, managing your account, and communicating with you about your orders, returns, or changes to our site.

We may also use your information to improve our website, product offerings, marketing, and customer experience, and to send you updates, promotions, or offers that may interest you (you can opt out at any time).

In addition, we may use your information to meet legal obligations, enforce our terms and policies, or for any other purpose you consent to when providing it.

We do not disclose Personal Information except where required or permitted under applicable laws, or with your consent.

4. SAFEGUARDS

We take the security of your Personal Information seriously and use physical, electronic, and administrative safeguards to protect it from loss, unauthorized access, use, or disclosure. Information you provide is stored on secure servers behind firewalls, and payment details are encrypted.

You are responsible for keeping any account passwords confidential and should avoid sharing Personal Information in public areas of our site. While we work to protect your data, no method of online transmission is completely secure, and any information you send is at your own risk.

5. PRIVACY BREACH

In the unlikely event of a privacy breach, the Company is obligated to record any such breach attempts, and should there be a real risk of significant harm, to report that breach to affected individuals and to the Privacy Commissioner of Canada.

6. ACCESS

You have the right to access, correct, or request deletion of your Personal Information, and to withdraw consent for its use, subject to legal limits. To do so, contact us at info@westernpropertymaintenance.ca. We may need to verify your identity before making changes. If you withdraw consent, we may be unable to provide certain products or services, and we will explain the impact at the time.

7. MODIFICATIONS

This Privacy Policy may be updated periodically and without prior notice to you, and any changes will be effective immediately upon the posting of the revised policy on the Company’s website. It is your obligation to review the Privacy Policy found on our website to note any modifications.

8. LINKS TO THIRD PARTY WEBSITES

The website may contain links or connections to third-party sites, plug-ins, or services. These third parties may collect or share your data and have their own privacy policies, which we do not endorse, control or take responsibility for. We encourage you to review the privacy policy of any

site you visit. Your use of such links and any third party websites or services is at your own risk and subject to third party terms of use and conditions.

9. CONTACT US

If you have any questions or concerns about our Privacy Policy, or for any reason need to raise a question, concern or comment about our privacy practices, please do not hesitate to contact us at info@westernpropertymaintenance.ca.